Based in New York City, Dear Doc Reviews enables private practice physicians to communicate with patients 24/7. Additionally, Dear Doc Reviews offers clients a suite of AI-powered marketing, engagement, and automation solutions that attract patients and improve office efficiency.
Joe Brown, the company’s CEO, launched Dear Doc Reviews after observing that his grandfather’s dermatology website had a poor conversion rate. After researching Fortune 500 companies, he learned that these companies used AI chat to convert visitors to customers, so he added a chat feature to the dermatologist’s website. His grandfather experienced a 200 percent spike in new patient appointments.
Today, Dear Doc Reviews specializes in converting digital traffic into patient appointments using smart technology and exclusive partnerships with WebMD, Healthgrades, Google, Apple Maps, Vitals.com, Facebook, and Instagram. The AI chat widget trained on more than 55 million patient interactions, enabling it to attract visitors to the website, answer questions, and book appointments in real time.
The platform also markets physician profiles on high-traffic medical directories and SEO-enhancing blog content. It offers AI voicemail transcription and receptionist services for phone and text, and integrates over 100 management systems or electronic medical records systems.
The company differs from others in that it offers a unique combination of exclusive publisher relationships, custom-built AI infrastructure, and strategies designed for independent practices. The company engages prospective patients with psychology-based scripts that results in conversion rates of 7-8 percent compared to the 1-2 percent conversion rates of practices using contact forms or static websites. The firm empowers independent physicians and practices to succeed in the digital age.